Privacy Policy for ScriptStrength Gym
Welcome to ScriptStrength Gym! Your privacy is of paramount importance to us. This Privacy Policy outlines how ScriptStrength Gym collects, uses, maintains, and discloses information collected from users (each, a "User") of our online platform and services. This policy applies to our site, all products, and services offered by ScriptStrength Gym.
1. Information We Collect
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register for a gym membership, enroll in personal training, sign up for group fitness classes, participate in nutrition coaching, join calligraphy-inspired workout programs, or attend mindfulness & movement workshops, fill out a form, and in connection with other activities, services, features, or resources we make available on our online platform. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, though it may prevent them from engaging in certain site-related activities.
- Personal Data: Name, address, email, phone number, date of birth, and payment details when you register for services or make a purchase.
- Health Information: Information related to your fitness goals, health conditions, injury history, and dietary preferences, strictly for the purpose of providing tailored personal training, group fitness, or nutrition coaching services. This sensitive information is collected with your explicit consent.
- Usage Data: Information on how our online platform is accessed and used, such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
2. How We Use Collected Information
ScriptStrength Gym collects and uses Users' personal information for the following purposes:
- To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.
- To Personalise User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our site.
- To Process Transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To Send Periodic Emails: We may use the email address to send User information and updates pertaining to their membership or services. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
- To Administer Content, Promotion, Survey or Other Site Feature: To send Users information they agreed to receive about topics we think will be of interest to them.
- To Provide and Maintain Our Services: Including displaying customised content or services relevant to your fitness journey.
- For Marketing and Promotional Purposes: To inform you about new services, special offers, or events if you have opted in to receive such communications.
3. Legal Basis for Processing Your Information
We only process your personal data where we have a lawful basis to do so, including:
- Consent: Where you have given explicit consent for us to process your personal data for a specific purpose, especially for sensitive health information or marketing communications.
- Contract: Where processing is necessary for the performance of a contract with you, such as providing you with a gym membership or personal training services.
- Legal Obligation: Where processing is necessary to comply with a legal obligation, such as financial record keeping.
- Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests, such as improving our services or protecting against fraud.
4. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. Sensitive and private data exchange between the site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
5. Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the online platform or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
6. International Data Transfers
As ScriptStrength Gym operates primarily within the UK, your data will generally be processed within the European Economic Area (EEA). If we ever need to transfer your personal data outside the EEA, we will ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your data as required by GDPR.
7. Your Data Protection Rights
Under GDPR, you have the following rights concerning your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
- The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at Outer Circle, London, London, City of, NW1 7SR, GB.
8. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
9. Changes to This Privacy Policy
ScriptStrength Gym has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
10. Your Acceptance of These Terms
By using our online platform, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the online platform following the posting of changes to this policy will be deemed your acceptance of those changes.
11. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by mail at:
ScriptStrength Gym
Outer Circle,
London, London, City of,
NW1 7SR
GB